Shipping policy

Shipment tracking/ change of shipping address:

  • Once the order is ready to ship, an email notification containing order tracking number will be sent to the customer. Please contact SF
    Express to track the shipment.
  • Once the order is shipped out, any changes in the address shall be arranged with SF Express by contacting their Customer Service directly. Any incurred expenses shall be borne by the customer.
  • If the shipment cannot be successfully delivered to the customer due to personal reasons, please contact SF Express directly in order to make further arrangements.
  • f customer is not reachable for delivery after two attempts, the order might risk being cancelled and not refunded.
  • SF Express HK hotline:+852 2730 0273